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We make exhanges easy! Online purchases are valid for an exchange or in store within 14 days from the ship date. All returns will be handled as in store credit or exchange only. Items must be returned unwashed, unworn, undamaged and with tags attached. Shoes must be in their original packaging. All returned items must be accompanied by the original invoice or a return form. Exchanges are handled via return and re-order. See below for instructions.
Gift cards, e-gift certificates, cosmetics, underwear, tights, earrings, customized or embellished products, ballroom shoes, and online items marked "FINAL SALE" may not be returned. If returned, no refund will be given.
Please allow 3 business days from receipt at our store in Greenwood Village, Colorado for your return to be processed and refund to be issued by Dance X-Treme Bodywear. Please use the tracking number provided by carrier for tracking arrival date of a returned package. You will receive a final email once your return has been processed. The date that your bank issues and posts the credit to your account will be governed by their respective policy usually within 7-10 business days.
Dance X-Treme Bodywear
ATTN: ONLINE RETURN
6828 S. Dallas Way
Greenwood Village, CO 80112
Should you receive damaged, defective, or wrong items, please return the merchandise within 14 days from the ship date to the return address above. We will refund the shipping cost if a copy of the shipping receipt is attached to the Return Form. Only standard carrier services will be refunded for damaged, defective, or wrong items.
Dance X-Treme Bodywear is not responsible for lost or stolen packages.
To ensure proper processing, please select the appropriate Return Reason Code. In addition, please specify the damage/defect on the Return Form. REPLACEMENT FOR DEFECTIVE OR DAMANGED ITEMS: We will gladly send out a replacement of the original items purchased, at no cost, as long as the merchandise is still available. If the merchandise is not available you will receive a refund in the original form of payment used.
QUESTIONS? For further assistance, contact us at (303) 708-1592 or email us [email protected]